Actionstep pricing
Actionstep pricing and what it adds up to
Quoted privately: per user, plus implementation fees and separately priced add-on modules.
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The plans
What Actionstep charges
Actionstep charges a per user price that is not published, so you have to request it through a demo call. On top of that base subscription sits an implementation project through a certified partner, plus separate fees for add-on modules like time capture, analytics, intake and document automation.
Per user subscription
Quoted privately
Actionstep's pricing page publishes no figures, you request pricing per user through a demo call.
Implementation project
Costs vary by firm
Actionstep's own guidance is six to twelve weeks of implementation through certified partners, with costs that vary, and finance offered to cover it.
Add-on modules
Quoted privately
Time capture, analytics, intake and document automation are separately priced modules on top of the core subscription.
Per-user rate reported by a third party
About US$115 per user per month, plus setup
One current third-party comparison lists roughly US$115 per user per month as a going rate, on top of a separate setup fee.
How the bill is built
A price you have to request
Actionstep's pricing page publishes no figures. It is priced per user plus implementation fees, and the only way to see a number is to click Request Pricing and sit through a demo call.
An implementation project before day one
Actionstep's own guidance puts implementation at six to twelve weeks, run through certified partners, with costs that vary by firm. Finance is even offered to cover it, because the project itself is a cost before you've processed a single matter.
Add-on modules for core features
Time capture, analytics, intake and document automation sit outside the core subscription as separately priced add-on modules, so the features that make the system useful day to day cost extra on top of the per user price.
Price rises that arrive by invoice
Actionstep maintains a running price increase FAQ for its invoices, and reviewers report year on year jumps of 300 to 450 percent, with setup quotes running past US$20,000 for small offices.
A year of Actionstep
No public number, but a shape you can see
Actionstep names no yearly figure of its own. One current third-party estimate puts the subscription at about US$115 per user per month, which is roughly US$1,380 per user a year, before implementation. Reviewers report setup quotes past US$20,000 for small offices, on top of year on year price rises of 300 to 450 percent.
Underneath the bill
What you are really paying for
Screens over records you already own
The matters, time entries and conflict history are yours, but the part you actually pay for is the screen layer sitting on top of them, rented per user at a price you have to request each time.
Features held back as separate modules
Time capture, analytics, intake and document automation are not included in the base price, they are separate paid modules, so the features you would use most often cost extra on top of the subscription you already pay.
A configuration project you don't control
Changing how the system matches your own firm's workflow runs through a certified implementation partner over six to twelve weeks, at a cost that varies by firm, before you have billed a single hour through it.
The owned alternative
Your own version, built and run for you
Enterprise DNA builds a version of Matters for Claude Code around how your firm actually works, brings your Actionstep matters, contacts and time entries across, and runs it for you, for one setup fee then a monthly retainer, no per-seat pricing. There is also a free version, released under an MIT licence, that you can run yourself with nothing to install and no account with Enterprise DNA.
Matters for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own Actionstep replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Actionstep. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Actionstep data across and run it for you.
Questions
Actionstep pricing, answered
How does Actionstep decide what I pay? expand_more
Actionstep prices per user, but the figure is not published, so you request it through a demo call. On top of that base subscription sit implementation fees through a certified partner and separate charges for add-on modules like time capture and document automation.
Why do Actionstep bills jump from year to year? expand_more
Actionstep keeps a price increase FAQ for invoices, and reviewers report year on year rises of 300 to 450 percent, with setup quotes running past US$20,000 for small offices before any of the add-on modules are counted.
Can I get my data out if I leave Actionstep? expand_more
Actionstep's Data Export Report lets you export contacts, matters and time entries to CSV while your subscription is active. One Trustpilot reviewer reports no grace period on data access once the subscription ends, so exporting before you cancel matters.
Stop paying Actionstep every month
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