HaloPSA pricing
HaloPSA pricing and what it adds up to
£66 per agent per month billed annually, £792 a year at that UK rate, plus separate onboarding.
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The plans
What HaloPSA charges
HaloPSA charges per agent, with a UK rate of £66 a month billed annually, working out to £792 a year at that rate. Your actual bill depends on region and licence needs, and onboarding is charged separately on top.
Per agent licence
£66 per agent per month billed annually (£792 per agent per year)
This is the UK rate Halo displays publicly, your NZ or AU quote depends on region and licence needs, with onboarding priced separately.
How the bill is built
Priced per agent, not per client
The subscription covers every technician who needs access to tickets and projects. Customer and end-user portal access is free under Halo's published model, but every staff seat working the desk adds to the recurring bill.
Onboarding billed separately
Halo states that onboarding is required and charged at a bespoke cost, separate from the monthly per-agent rate. Budget for that setup work on top of whatever licence rate you're quoted before you can start using the system.
One price for every module
The per-agent fee bundles the service desk, agreements and billing, assets and projects, and reporting into a single subscription. You pay for the full platform whether your business uses every module or only a few of them.
Region-dependent quoting
The published £66 a month figure is Halo's UK rate. Your actual New Zealand or Australian cost is quoted separately based on region and licence needs, so the public figure is a reference point rather than your bill.
A year of HaloPSA
What the yearly figure actually is
At the published UK rate of £66 a month billed annually, one agent licence works out to £792 a year. That figure grows with every extra agent you licence, and it does not include the bespoke onboarding cost charged on top before you begin using the system.
Underneath the bill
What you are really paying for
A licence for every technician
You pay per agent for staff seat access, so the bill grows with headcount even though your client records, agreements and ticket history don't grow at the same rate. Adding a technician means adding to the recurring subscription.
Modules bundled whether used or not
The service desk, agreements and billing, assets and projects, and reporting are bundled into the one per-agent fee. You pay for the full platform even if your MSP only relies on a handful of those modules day to day.
Rented access to your own history
Your tickets, agreements, devices and client history sit inside Halo's platform. The subscription is what keeps you reaching data your own business produced, and stopping payment means losing that reach, not just the software.
The owned alternative
Own the records instead of renting the licence
Enterprise DNA builds your own version of the service desk and commercial records around how your MSP actually runs, brings your HaloPSA data across with a mapped import, and runs it for you. It works on one setup fee then a monthly retainer, not a per-agent licence. A free version exists too, for a business willing to run it themselves.
MSP for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own HaloPSA replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from HaloPSA. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your HaloPSA data across and run it for you.
Questions
HaloPSA pricing, answered
Does HaloPSA charge NZ and Australian MSPs the same rate? expand_more
Halo publishes a UK rate of £66 per agent per month billed annually. It does not publish a New Zealand or Australian figure, so your actual quote depends on region and licence needs, and you should ask for the exact rate before signing anything.
Is onboarding included in the per-agent price? expand_more
No. Halo states onboarding is bespoke and charged separately from the monthly per-agent subscription. Budget for that setup cost on top of whatever agent licence rate you're quoted for your region before you can start using the system.
What happens to the price as our team grows? expand_more
Because Halo charges per agent, the bill rises with every technician added to the licence, even though your client records, agreements and history don't grow at the same rate. Adding staff means adding to the recurring subscription indefinitely.
Stop paying HaloPSA every month
30 minutes with Sam. Bring your last HaloPSA bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
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