Enterprise DNA

Instead of Panacea

Stop renting Panacea. Own your vet practice system.

Enterprise DNA builds a version shaped around how your clinic books, treats and bills, brings your Panacea records over, and keeps it running for you. The system and every record in it belong to the practice.

Panacea charges NZ$99 a month for one vet and one nurse, or NZ$299 per clinic per month for unlimited users, with SMS reminders at 15c each and a fixed NZ$1,500 to migrate your data in.

Get your version built See it working
  • check_circleYour data in a database you own
  • check_circleOpen source, no lock-in
  • check_circleBuilt and run by Enterprise DNA

Where the money goes

Low monthly pricing, and the record still lives on someone else's servers

Unlimited users costs NZ$299 per clinic per month, which is NZ$3,588 a year that stops the day you stop paying. The small plan is NZ$99 a month for one vet and one nurse. Every reminder text is 15c on top.

calendar_month

NZ$3,588 a year, every year

At NZ$299 a month for unlimited users, the software is still a bill in year five, and the clinic owns no more of it.

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A second vet changes the plan

The NZ$99 plan covers one vet and one nurse. Grow past that and the price goes up, with unlimited users published at NZ$299.

sms

Reminders charged by the text

Automated SMS reminders are 15c a message. The busier your recall list, the bigger that line gets.

move_down

Paying to move in

Managed migration from your old system is a fixed NZ$1,500. Worth weighing before you decide where your history goes next.

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IT support as a paid extra

Panacea Assist, the remote IT support service, is optional and paid for separately.

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Records you rent access to

Your clients, patients and history live on Panacea's servers. The help site does not document a self-serve full export, so ask for one before you need it.

What you get instead

A practice record the clinic keeps, rules included

Yours outright

Own the system, not a login to it

The records sit in a database the practice controls. Nothing about the clinic depends on a subscription staying paid.

  • check No monthly software fee for the free version, and no user limit
  • check Every vet, nurse and receptionist works in the same records
  • check Take a copy of the whole database whenever you like, in a format any tool reads
  • check Open source under the MIT licence

Recalls

A recall list that does the chasing

Vaccination recalls come straight from what was charged, and the overdue list tells the front desk who to ring first.

  • check Patients overdue with nothing booked come first, with the owner's phone number
  • check Reminder letters draft in your clinic's name, ready for a person to send
  • check Patients who have quietly stopped coming are ranked by what they have spent
  • check The Monday review is written for you from the week's numbers

Clinical rules

Inspection-ready by the way it works

The checks the Veterinary Council and the drug regulations care about are part of every consult, not a report someone remembers to run.

  • check No booking for a vet whose practising certificate has expired
  • check Notes before a consult closes, and consent on file for every surgery or dental
  • check Controlled drugs tracked in an append-only register that reconciles with the shelf
  • check Every dog's microchip checked, with a list of the ones nobody recorded

Made to fit

Change it by saying what you want

Your protocols, your price list and your paperwork, described in plain English and built in.

  • check Add a boarding calendar, a new field on the patient card or a new rule
  • check Vaccination certificates and statements printed with your logo and colours
  • check Bring your Panacea clients, patients, reminders and history across
  • check A web front end or online booking, if your clinic wants one, built by Enterprise DNA

Make it yours

Design your own Panacea replacement

Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Panacea. Try it here, and we build the real one.

2. What it runs

3. Make it fit

4. Your colour

Your business · your Panacea replacement Your version
YB Your business

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Answered from your own database

Build my version

We build it from the open-source base, bring your Panacea data across and run it for you.

Switching

How to switch from Panacea

Moving off Panacea comes down to getting an export from their support team, loading it into the new database with a check first, seeing what that check turns up, and running both systems for a while before you cancel.

  1. 1

    Ask Panacea for your export

    Panacea does not offer a self-serve full export on its help site, so email support and ask for your clients, patients, reminders, history and products before you give notice. Panacea has no long-term commitment, so there is no need to rush the cancellation until the export is actually in your hands and you have looked through it.

  2. 2

    Test the load before you commit

    Loading the export happens in two passes. The first pass checks the file and tells you what it sees, without changing anything. Read that check carefully, look for anything obviously wrong or missing, and only then load the file for real. If a warning is unclear, ask before you load, or have Enterprise DNA do the load for you.

  3. 3

    Check what the import flags

    The load itself is the first proper audit of your data. Expect it to surface things nobody had noticed: a patient with no owner in the export, a missing microchip number, a gap in someone's history. Go through the list before you rely on the new record for anything, and fix what needs fixing at the source if you can.

  4. 4

    Run both side by side briefly

    Keep Panacea running for a short stretch while you work in the new system day to day. Book real appointments, log real consults, check the numbers match what Panacea would have shown you. This is where you catch anything the export or the load missed, while you still have the old system open to compare against.

  5. 5

    Cancel Panacea when you're satisfied

    Panacea can be cancelled at any time, so there is no contract to work around. Once you have confirmed the records loaded correctly and the clinic has run comfortably on the new system for a while, cancel the Panacea subscription and stop paying for two systems at once.

construction

Where the real effort goes

The real work is rarely the export itself. It is deciding how your own fields and house rules should carry across, and how much history is worth bringing forward versus leaving behind in an archive. Those are judgment calls specific to your clinic. If Enterprise DNA runs the installed version for you, this is the part they sit down and work through with you directly.

Not ready for a call?

Get your Panacea switch plan by email

We will send you the step-by-step plan for moving your business off Panacea, what the move really involves, and how we would do it for you.

One email with your plan. No spam, and you can unsubscribe any time.

Two ways to start

Run the free version, or have Enterprise DNA build yours

Open source

Run it yourself

Free

  1. 1 Download the free version from GitHub
  2. 2 Open the demo clinic in Claude Code
  3. 3 Ask it which patients are overdue
  4. 4 Load your own Panacea records once you have an export
Get it on GitHub

Omni by Enterprise DNA

Have Enterprise DNA build and run it

One setup fee, then a monthly retainer

  • check We bring your Panacea clients, patients, reminders and history across
  • check Your protocols, forms and price list built in as rules
  • check Online booking, card payments or a web screen for reception if you want them
  • check Run for you inside Omni, our managed Command Center, with the rest of the business
Book a discovery call

Questions

Instead of Panacea, answered

Panacea is already cheap. Why switch? expand_more

If the monthly price is the only thing that matters, Panacea is hard to beat, and we will say so. Clinics switch for control: the record lives in a database the practice owns, there is no per-text charge from us, and every change is a sentence you type instead of a feature you wait for.

How do we get our records out of Panacea? expand_more

We could not find a self-serve full export in Panacea's help site. Ask Panacea support for an export of your clients, patients, reminders, history and products before you give notice. Panacea has no long-term commitment, so you can cancel once the export is in hand.

Do we lose online booking? expand_more

The free version has no client-facing booking page. When Enterprise DNA builds your version, online booking can be added and connected to the same records.

Can it send our SMS reminders? expand_more

The free version drafts reminders and never sends on its own, so a person stays in control. Your custom version can send through the SMS provider of your choice, at that provider's rates.

What if we want to change something later? expand_more

Describe it in plain English: a new field, a new rule, a new document. In the free version Claude Code makes the change. If Enterprise DNA runs it for you, we make the change as part of the retainer.

Keep your clinic's record in the clinic

30 minutes with Sam. We look at what Panacea costs you with texts included, what your team relies on, and what your own version would look like. If it is a fit, we build it and bring your records over. If not, the free version is yours to keep.

Book a discovery call Get the free version

Vet Clinic for Claude Code is free and open source, published by Enterprise DNA.

Done paying for Panacea?

Get your version built