ShiftCare pricing
ShiftCare pricing and what it adds up to
$8 to $25+ per active staff member per month, across four tiers, scaling with headcount.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
The plans
What ShiftCare charges
ShiftCare charges per active staff member per month, split across four pricing tiers that unlock more NDIS features as you climb higher. The bill is built on headcount, so every casual on the roster adds a seat whether or not they ever open the app.
Per staff member pricing
$8 to $25+ per active staff member per month
Priced across four tiers, with NDIS invoicing, custom forms, incident management and client fund tracking held back for the higher ones.
How the bill is built
A licence for every casual
Pricing is per active staff member. A weekend casual working two shifts a month costs the same seat as your busiest full-timer, so growing the roster grows the bill before it grows revenue.
NDIS features sold back by tier
NDIS invoicing sits in the middle tier. Custom forms, incident management and client fund tracking sit above that. The features the rules expect of you are the ones held highest up the ladder.
Add-ons stacked on top
Payroll connectors, extra forms and extra storage each add another line to the invoice, pulling the renewal conversation further away from the eight records the system was built to hold.
Your history locked behind an export
Years of shifts, notes and claims sit inside ShiftCare's cloud. Leaving means CSV exports and a rebuild elsewhere, and access ends at the subscription boundary rather than staying with your organisation.
A year of ShiftCare
What a mid-sized roster pays each year
ShiftCare's own figures put a provider with 50 to 100 staff at $12k to $30k or more a year, once every active casual and full-timer is counted as a seat. The total tracks roster size, not how much of the system anyone actually uses, and add-ons for payroll or storage sit on top of that.
Underneath the bill
What you are really paying for
Screens over your own delivery record
The dashboards show only what was built to be shown. Cross-record questions about lagging agreements, stale rejected claims or clearances expiring before next week's shift wait on a feature request that may never come.
Features held back by tier
NDIS invoicing, custom forms, incident management and client fund tracking sit above the entry tier. As your roster and your obligations grow, you often have to climb tiers just to keep the compliance features the rules expect of you.
Access to your own history
Shifts, notes and claims history live in ShiftCare's cloud rather than in something you hold. Leaving means exporting CSV files and rebuilding, and the record an auditor asks for stops being available the moment the subscription does.
The owned alternative
Your own version, built and run for you
Enterprise DNA builds your version of Home Care for Claude Code around how your organisation actually runs, brings your ShiftCare client, staff and shift records across, and runs it for you, for one setup fee then a monthly retainer, with no per-seat pricing. If you would rather run it yourself, the same system is free, with no account to hold and no vendor to leave.
Home Care for Claude Code
One setup fee, then a monthly retainer. No per-seat plans, no tiers, and the system is yours.
Make it yours
Design your own ShiftCare replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from ShiftCare. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your ShiftCare data across and run it for you.
Questions
ShiftCare pricing, answered
Does ShiftCare charge for casual staff who barely work? expand_more
Yes. Pricing is per active staff member per month, so a casual who works two shifts a month costs the same seat as your busiest full-timer, and the bill grows with headcount regardless of hours actually worked.
Do NDIS features cost extra with ShiftCare? expand_more
NDIS invoicing sits in the middle tier, and custom forms, incident management and client fund tracking sit higher again. A growing provider often has to move up a tier just to keep the features the rules expect of them.
What happens to years of ShiftCare data if you leave? expand_more
Your shifts, notes and claims history live inside ShiftCare's cloud. Leaving means exporting CSV files and rebuilding elsewhere, with access ending at the subscription boundary rather than staying permanently with your organisation.
Stop paying ShiftCare every month
30 minutes with Sam. Bring your last ShiftCare bill. We show you what your own version looks like, and if it is a fit, we build it and bring your data across.
Get your version builtDone paying for ShiftCare?
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