Enterprise DNA

Internal operations · Live demo

Work logging by voice

Consultants call in after client work and talk. The agent writes the timesheet, expenses and follow-ups into your systems.

InternalVoiceYour data Answers from your dataIntegrationsSummariesMultilingual
Live demo

Talk to Max at Brackenfield Advisory

Brackenfield Advisory is made up. Max is a real agent, set up the way we would set one up for your team. Talk or type and ask what your staff would ask.

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Want one like this for your business? Book a call with Sam


The problem

Consultants hate filling in timesheets and expense forms on a phone, so entries are late, short or missing. Finance chases them before invoices can go out, and follow-up work mentioned on site gets lost.

How it works

  1. Staff call a number or tap a button when they finish a session with a client
  2. The agent asks for hours, who was there, expenses, what was done and anything to follow up
  3. Checks the engagement code against open engagements in your project system
  4. Writes timesheet entries and expenses straight into the right systems
  5. Adds follow-up work to the CRM as a lead for the account owner

What it connects to

  • Project and timesheet system
  • Expenses app
  • CRM such as Salesforce
  • Omni Command Centre
Sample conversation
  1. Jonah (consultant)Hi Max, just finished the workflow workshop at Copperline Printing on Boylston Street.
  2. AgentThanks Jonah. That's engagement BA-4471. How many hours, and who was with you?
  3. Jonah (consultant)Me and Aisha Rahman, three and a half hours each.
  4. AgentGot it. Any expenses, and anything to follow up?
  5. Jonah (consultant)Twelve printed workbooks, 180 dollars. And their COO wants a proposal to run the same workshop with the warehouse team.
  6. AgentAll logged against BA-4471. I've added the warehouse workshop to Salesforce as a new lead for Theo Lindqvist, who owns the Copperline account.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Integrations. Connects to more than 700 business apps and acts in them during or after the conversation.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.
  • Multilingual. Switches language mid-conversation when the caller does.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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