Enterprise DNA

Sales and new business · Live demo

Commercial listing enquiry line

Answers calls about the brokerage's office, industrial and retail listings from its own listing data, and books tours with the listing broker.

VoiceYour data Answers from your dataLead captureBookingSummaries
Live demo

Talk to Zoe at Quillhaven Commercial Real Estate

Quillhaven Commercial Real Estate is made up. Zoe is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.

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The problem

Businesses and their brokers call about a listing while the listing broker is on a tour or in a negotiation. Specification questions go unanswered for hours, and a tenant with a deadline tours someone else's building first.

How it works

  1. Answers calls on the brokerage's listing line
  2. Identifies the listing the caller is asking about
  3. Answers from the listing data: size, clear height, doors, power, zoning, parking and asking rent
  4. Books tours into the listing broker's calendar
  5. Sends the broker the caller's business, needs and timing

What it connects to

  • Listing database
  • CRM
  • Calendar
  • SMS
Sample conversation
  1. CallerHi, I'm calling about the industrial building on Sheila Street in Commerce. What's the clear height, and how many dock doors?
  2. AgentIt has 32 foot clear height, six dock-high doors and two grade-level doors, on 38,400 square feet with a fenced yard. The asking rent is $1.62 per square foot per month, triple net.
  3. CallerWe're a food distributor. Is there enough power for cold storage?
  4. AgentThe listing shows 2,000 amps at 277/480 volts. Whether that covers your cold storage is a question for Rachel Kim, the listing broker, and your engineer. She can tour you through on Tuesday at 9am or Thursday at 1pm.
  5. CallerThursday works.
  6. AgentDone, you're touring with Rachel on Thursday at 1pm. I'll text you the confirmation and tell her you're a food distributor looking at cold storage.

Illustrative conversation. Names, numbers and details are made up.

Capabilities used

  • Answers from your data. Looks up live records in your own database and systems, not just documents.
  • Lead capture. Asks your qualifying questions and writes a clean record into your CRM.
  • Booking. Books, moves and cancels appointments straight into your calendar or booking system.
  • Summaries. Every conversation ends with a written summary, a transcript and the next step.

Want this agent in your business?

Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.

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