Instead of Palace
Stop renting Palace. Own your property management system.
We build your version around how you manage owners, track rent, and schedule inspections, bring your Palace data across, and run it for you. No per-property fees, and the system is yours.
Palace charges from NZ$1.83 per property per month with a NZ$200 minimum spend, plus NZ$1,500 for implementation and separate add-on products.
- check_circleYour data in a database you own
- check_circleOpen source, no lock-in
- check_circleBuilt and run by Enterprise DNA
What you are paying for
Most of a property management bill is the front end
The owners, the properties, the tenancies, the rent and the inspection history are yours. The screens around them are what you rent, and the rent is set per property, per month, before the implementation fee and the add-on products.
A price per property, every month, forever
MRI Palace lists from NZ$1.83 per property per month with a NZ$200 minimum monthly spend, before GST. The meter runs on the size of the rent roll, not on the work. Win forty properties and the bill goes up whether or not anybody logs in more often.
Add-on products, bought one at a time
Maintenance Plus for the jobs. Inspection Manager for the inspections. Secure Sign for the agreements. Invoice Automate for the invoices. Vault CRM if you also sell. Each one is its own line on the invoice, and each one is another place your data lives.
Implementation and data conversion before anyone logs in
Training and implementation from NZ$1,500, and moving the rent roll off your old system is quoted on top. Reviewers on Capterra say the configuration is still manual and improvements take longer than expected. Every time your process changes, it is a change request.
Reports somebody else designed
The arrears report, the inspection schedule and the owner statement come as the vendor drew them. The question you actually have, like which owners cost more in maintenance coordination than they pay in fees, is an export to Excel somebody rebuilds every month.
Owner statements your owners ring you about
Property managers on the review sites say the same thing: landlords find the statements hard to read. You cannot change the layout, so you write the covering email that explains it, twenty times, every month.
Your own rent roll, in their format
Twenty years of tenancies, inspections, maintenance and owner correspondence in a database you cannot query. Leaving means asking the vendor for an export of data you created, and paying to have it moved.
What you get instead
A property management system you talk to
Arrears
The file the Tenancy Tribunal will actually read
Arrears is not a number, it is a process with dated steps. One command shows who is behind, how far in calendar days and in working days, and the exact step the Residential Tenancies Act expects next.
- check Five working days brings a notice of overdue rent (s 55AA), fourteen days a notice to remedy (s 56), twenty one days the Tribunal (s 55(1)(a))
- check Every notice already served, with the date, so the gaps in the file are visible before the hearing is
- check Working days counted separately from calendar days, because the Act uses both and they are not the same number
- check The arrears letter drafted from the ledger and the notices, into drafts/, for a person to send
Compliance
The healthy homes register, checked against the data
Seven compliance items on every property: the five healthy homes standards, the smoke alarms and the insulation statement. Each with a status, a date, the evidence and the regulation it comes from.
- check Eleven rules run in one command, each citing its section: RTA 1986 ss 18, 19, 24, 48, 51, 55, 55AA, 56 and 13A
- check Healthy homes checked standard by standard against the 2019 regulations and the 1 July 2025 deadline
- check A bond not lodged inside 23 working days, and a bond over four weeks rent, both found before the tenant finds them
- check Tenant records still held years after the tenancy ended, under Privacy Act 2020 principle 9
The properties
Inspections and maintenance, with the notice period on the screen
Routine inspections against your own cycle, and the 48 hour entry notice checked before anybody drives there. Maintenance sorted by who it is waiting on, not by when it was logged.
- check An inspection booked with less than 48 hours notice is flagged, not served (RTA 1986 s 48(3))
- check Habitability jobs first, then anything sitting on an owner for more than a week, with the owner named
- check Approved work nobody sent a contractor to, and finished work no contractor has invoiced
- check A branded inspection report rendered from the room-by-room findings, and marked sent only when it has been
Yours
Your database, your paperwork, your rules
Your records in a database you own, branded documents made from them, and simple pages for the week. No client money anywhere: the rent trust account stays in the system that holds it.
- check Owner monthly summaries, inspection reports and arrears letters in your colours from one brand kit.
- check Read-only HTML dashboards for the week and the portfolio, no server to run
- check The total weekly gap between what your tenants pay and the market rent on file, and which reviews are legally available today
- check Import from a Palace, PropertyMe or Console Cloud export in one command, with a dry run first
Make it yours
Design your own Palace replacement
Everything starts from the open-source base. Then it gets your name, the parts you run, your rules and your data from Palace. Try it here, and we build the real one.
2. What it runs
3. Make it fit
4. Your colour
Answered from your own database
Good morning. Here is what needs you today.
We build it from the open-source base, bring your Palace data across and run it for you.
What it looks like
Ask it like you would ask a colleague
Real answers from the demo data that ships with Property Management for Claude Code. It runs in Claude Code inside the Claude app, so it feels like any chat you already use.
Property Management for Claude Code
Connected to your own database
Which tenants are behind on rent right now?
Arrears (4 tenancies, $3,728 owing, 2 past fourteen days)
TEN-2007
- Property
- 3/14 Coromandel Street
- Tenants
- Marcus Vaeau
- Owing
- $1,760
- Days
- 27
- Wk days
- 19
- Rent
- $440 weekly
- Last paid
- 2026-08-18
- Next step
- Apply to the Tenancy Tribunal (RTA 1986 s 55(1)(a))
TEN-2013
- Property
- 7 Duncan Street
- Tenants
- Holly Redmond, Isaac ...
- Owing
- $1,120
- Days
- 14
- Wk days
- 10
- Rent
- $560 weekly
- Last paid
- 2026-09-01
- Next step
- Serve the 14 day notice to remedy (RTA 1986 s 56)
TEN-2019
- Property
- 62 Britomart Street
- Tenants
- Omar Haddad
- Owing
- $700
- Days
- 7
- Wk days
- 5
- Rent
- $700 weekly
- Last paid
- 2026-09-08
- Next step
- Serve the notice of overdue rent (RTA 1986 s 55AA)
TEN-2004
- Property
- 22 Rata Grove
- Tenants
- Priya Nadarajah, Tom ...
- Owing
- $148
- Days
- 1
- Wk days
- 1
- Rent
- $760 weekly
- Last paid
- 2026-09-15
- Next step
- Ring them today, before it becomes a notice
| Tenancy | Property | Tenants | Owing | Days | Wk days | Rent | Last paid | Next step |
|---|---|---|---|---|---|---|---|---|
| TEN-2007 | 3/14 Coromandel Street | Marcus Vaeau | $1,760 | 27 | 19 | $440 weekly | 2026-08-18 | Apply to the Tenancy Tribunal (RTA 1986 s 55(1)(a)) |
| TEN-2013 | 7 Duncan Street | Holly Redmond, Isaac ... | $1,120 | 14 | 10 | $560 weekly | 2026-09-01 | Serve the 14 day notice to remedy (RTA 1986 s 56) |
| TEN-2019 | 62 Britomart Street | Omar Haddad | $700 | 7 | 5 | $700 weekly | 2026-09-08 | Serve the notice of overdue rent (RTA 1986 s 55AA) |
| TEN-2004 | 22 Rata Grove | Priya Nadarajah, Tom ... | $148 | 1 | 1 | $760 weekly | 2026-09-15 | Ring them today, before it becomes a notice |
Where each one has got to TEN-2007 3/14 Coromandel Street overdue notice 2026-08-30 14 day notice 2026-08-30 Tribunal no TEN-2013 7 Duncan Street overdue notice 2026-09-05 14 day notice NONE Tribunal no TEN-2019 62 Britomart Street overdue notice NONE 14 day notice NONE Tribunal no TEN-2004 22 Rata Grove overdue notice NONE 14 day notice NONE Tribunal no
Rent is overdue once it is five working days late (RTA 1986 s 55AA). Three of those notices inside ninety days, or twenty one days of arrears, and the tenancy can be ended through the Tribunal (s 55(1)(a) and (aa)).
Ask it anything
Questions Palace cannot answer
Every one of these is a real question the demo answers today. Yours will be different, and that is the point.
Switching
How to switch from Palace
Moving off Palace is mostly an export, one import command, and a short period where you check the numbers before you turn Palace off.
- 1
Export your rent roll from Palace
Go into Palace's reporting module and export owners, properties and tenancies. Palace's own export screen decides the exact format, so check what your account allows: usually CSV or Excel. That is the data this system needs to rebuild your rent roll. Inspection photographs, stored documents and the trust ledger do not export this way, and they do not come across.
- 2
Run the import, dry run first
Start the import from Palace with your owners, properties and tenancies files, doing a test run first. It tells you exactly what it would create and every record it would skip, without touching your existing records. Read that result before you do anything else. When it looks right, run the import for real to load it.
- 3
Check what the import brought across
Every property that comes across gets its seven compliance items created as unknown, not compliant, because the old system not flagging a problem is not the same as the property meeting the standard. The paid-to date from the export becomes an opening charge in the rent ledger, so check that your arrears figure looks right from the first minute before you rely on it.
- 4
Run both systems side by side
Keep Palace running and use the new system alongside it for a short period. Log new activity, arrears steps and notices in both, and compare the arrears list, inspections due and compliance register against what Palace shows. This is how you catch a mapping mistake before it becomes a notice served on the wrong date or a rent figure your owners see.
- 5
Switch Palace off
Once the numbers match and every property manager is comfortable working from the new system day to day, cancel Palace. Keep whatever export or archive Palace gives you for anything that did not come across, such as inspection photographs and stored documents, since those stay wherever you have put them and are not rebuilt here.
Where the real effort goes
The import handles owners, properties and tenancies. The real work is everything specific to your agency: your inspection cycle, any custom fields you have added over the years, house rules for arrears, and deciding how far back your rent history needs to go. That is judgment, not a script. Enterprise DNA does this mapping and runs the whole move when they install and run it for you.
Not ready for a call?
Get your Palace switch plan by email
We will send you the step-by-step plan for moving your business off Palace, what the move really involves, and how we would do it for you.
Sent. Check your inbox.
Your Palace switch plan is on its way.
Rather talk it through? Book a call arrow_forwardTwo ways to run it
Run it yourself, or have it run for you
Open source
Run it yourself
Free
- 1 Clone the repo
- 2 npm run demo, then open the folder in Claude Code
- 3 Type /arrears
- 4 Import your Palace export and point it at your own database
Omni by Enterprise DNA
Have Enterprise DNA install it
One setup fee, then a monthly retainer
- check We migrate your Palace, PropertyMe or Console Cloud owners, properties, tenancies and tenants
- check We connect it to your mail, your accounting system and the trust account you already run
- check We write the commands and the compliance rules for your jurisdiction and your agency agreement
- check It runs inside Omni, our managed Command Center, with the rest of your business
Questions
Instead of Palace, answered
Where does the trust account go? expand_more
It stays exactly where it is. This system never holds rent, never receipts a payment into a bank and never pays an owner. There is a rent ledger, and it is a record so the arrears maths works: what was charged, what came in, what is owed. Trust accounting is a regulated obligation with an auditor attached, and it belongs in the system that already carries it. What moves here is the tenancy lifecycle, the arrears process, the inspections, the maintenance, the compliance register and the owner reporting. The boundary is written into the system, not bolted on.
Our property managers do inspections on an iPad. Does this replace that? expand_more
The free open-source version doesn't include an inspection app with a camera and offline mode today, so keep whatever you use for the visit itself. What it gives you is everything around the visit: whether the inspection is past your cycle, whether the 48 hour entry notice actually went out, the findings room by room, the maintenance those findings turn into, and a branded report that is marked sent only when it has been sent. When Enterprise DNA builds your version, a camera and offline mode can be added so the whole thing lives in one place.
Will this hold up if the Tenancy Tribunal asks for the file? expand_more
The records will, because they are better records than most agencies keep. Every arrears step is dated: the notice of overdue rent at five working days, the notice to remedy at fourteen, the application at twenty one. Every notice carries the day it was served and the day it takes effect, and the system refuses to record one with less than the statutory period unless you force it and say why. The guide lists eleven rules, each with the section it comes from. It is your rule book pointed at your data, not legal advice, and you change it to match your jurisdiction.
What happens to twenty years of rent roll history? expand_more
The parts that matter come with you. Export owners, properties and tenancies from Palace, do one import, and it lands in your own records with the owner links and the rents intact. The paid-to date becomes an opening charge, so your arrears figure is right from the first minute. Do a test run first and it tells you exactly what it would create and every record it would skip. The free version does not bring across inspection photographs, stored documents or the trust ledger today, and the guide lists exactly what carries. When Enterprise DNA builds your version, those can be brought across too.
Our property managers are not technical. Who types the commands? expand_more
Nobody types commands. You say "who is behind on rent and what do we do about it" and Claude Code runs the right one. The shortcuts are there so the same question gets the same answer every time, in the words the industry uses, like checking arrears, checking inspections due, tracking vacates and checking compliance items. A property manager who can write an email can run this. The one thing it will not do is guess: if an address matches two properties it lists both and asks.
Stop paying by the property to look at your own arrears list
30 minutes with Sam. We look at what you pay for your property management software, what your team actually uses in a week, and what the installed version would look like for your agency. If it is a fit, we install it. If it is not, take the free version and run it yourself.
Property Management for Claude Code is free and open source, published by Enterprise DNA.
Done paying for Palace?
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