Client service · Live demo
Application status inbox
Replies to "any news on this visa?" emails from HR teams and private clients using the case file, in their language, and routes new information to the consultant.
Talk to Maya at Aldermast Global Mobility
Aldermast Global Mobility is made up. Maya is a real agent, set up the way we would set one up for you. Talk or type and ask what a client would ask. Bookings are pretend, so try anything.
Want one like this for your business? Book a call with Sam
The problem
HR teams moving several employees at once, and people waiting on a decision, email often and understandably so. Each reply means a consultant or case officer opening the file just to say nothing has changed.
How it works
- Matches each email to the case, and checks the sender is the client or an authorised HR contact
- Replies with the current stage, what was last submitted and what happens next
- Writes back in the language the sender wrote in
- Shares only work visa progress with HR contacts, never an employee's personal matters
- Forwards new information, like a changed start date, to the consultant straight away and keeps every reply on the case file
What it connects to
- MeiHi, is there any update on Wei Zhang's Canada work permit? We lodged it five weeks ago and his Toronto team is asking.
- AgentHi Mei, thanks for checking. Case AG-2184 is still with Immigration, Refugees and Citizenship Canada, and there have been no requests for more information. Li Na checks the online account every Friday and will contact you as soon as anything changes.
- MeiThanks. His start date in Toronto has moved forward two weeks. Does that matter?
- AgentThanks for telling us. I've passed that to Li Na today, and she'll let you know whether anything on the application needs updating.
Illustrative conversation. Names, numbers and details are made up.
Related examples
More like this one.
Document checklist chat
Answers "what documents do I need?" on the website in the visitor's own language, for new hires, relocating staff and private clients, and passes eligibility questions to a licensed consultant.
Multilingual enquiry line
Takes enquiries from employees, HR teams and private clients in their own language, switching mid-call if needed, and books a licensed consultant.
Consultation booking line
Explains the paid consultation, takes the caller's details in their own language, books the right licensed consultant and sends the payment link.
Want this agent in your business?
Book thirty minutes with Sam. We will map this example onto your own calls, inbox and systems and tell you what it would take.
Book a discovery call →